Help Center
xdaji FAQ — Frequently Asked Questions
From opening an account to depositing money, withdrawals, bonuses, and security — find simple answers to all your questions right here.
Welcome to xdaji. This page has been created to provide detailed answers to the most common questions from Bangladesh players. Clear information is provided in separate sections covering account registration, deposits and withdrawals via bKash or Nagad, cricket betting, slot games, bonus terms, and responsible gaming. If you cannot find your question, our 24/7 Bengali live chat support is always ready.
Account and Registration
Opening an account at xdaji is very simple. Go to the site's login page and complete registration with your mobile number, password, and the required details. The whole process takes just a few minutes and can be done in Bengali. After registering, you immediately become eligible for a 120% bonus on your first deposit.
All xdaji services are only for people aged 21 or older. When creating an account, you must confirm that you are 21+. Accounts belonging to underage users are closed at the time of verification and any deposited funds are returned.
No, each person is allowed only one account at xdaji. If multiple accounts are opened using the same mobile number, bank account, or device, both accounts may be suspended. If you have any issues, contact the support team.
Use the "Forgot password" option on the login page. A verification code will be sent to your registered mobile number — use it to set a new password. The whole process takes just a few minutes. If you have trouble, get help via 24/7 live chat.
To ensure secure transactions and account protection, xdaji may require identity verification before certain withdrawal amounts. Sending a photo of your national ID or passport to the support team completes verification quickly. This keeps your account secure and speeds up the withdrawal process.
Deposits and Withdrawals
Deposits to xdaji via bKash are generally credited to your account instantly. After making a payment to the designated bKash merchant number and providing the transaction ID to support, your balance is updated within a few minutes. The minimum deposit amount is ৳100.
Yes, you can also deposit at xdaji using Nagad, Rocket, and Upay. The minimum deposit for each method is ৳100. The deposit process is the same — make a payment to the designated number and share the transaction ID with support. Fast processing is ensured for all methods.
Withdrawals at xdaji are generally completed within 5 to 30 minutes. The minimum withdrawal amount is ৳500. If your account verification is complete, the process is even faster. You can request a withdrawal via bKash, Nagad, Rocket, or Upay.
xdaji does not charge any deposit or withdrawal fees of its own. However, bKash or Nagad's own mobile banking transaction charges may apply, deducted according to the mobile banking operator's policy. For more information, ask in the 24/7 live chat.
If you do not receive your money within 30 minutes of a withdrawal request, contact xdaji's 24/7 live chat support. Mentioning the withdrawal transaction ID or the time of the request helps get a faster resolution. Our support team is always ready to assist in Bengali.
Games and How to Play
Go to the cricket section of xdaji and select a BPL match. Various markets are available including match winner, toss, top run scorer, and total runs in a specific over. Select your preferred event and amount, add it to the bet slip, and confirm. Bets can be changed before the match starts.
Yes, live cricket betting is available at xdaji. You can watch real-time odds and bet while BPL, IPL, T20 World Cup, and other international matches are in progress. Odds change quickly in live betting, so analyze the situation carefully before making a decision.
RTP, or Return to Player, is the theoretical calculation of what percentage of the total amount wagered on a slot game is returned to players over the long term. For example, a 96% RTP means that for every ৳100 wagered, an average of ৳96 is distributed as winnings. However, this is a mathematical average — results in any single session may differ.
Yes, xdaji is a fully mobile-friendly platform. You can directly access the site from any Android or iOS smartphone browser and play cricket betting, slots, live casino, fishing games, and Texas Hold'em — all without needing to download a separate app.
xdaji uses software from internationally recognized game providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers' games use Random Number Generator (RNG) technology, which keeps the outcome of every round completely random and unbiased.
Mega Fishing is a popular fishing game from JILI. Various types of fish swim across the screen and you shoot them with a cannon to catch them. Rewards are given according to the type and size of the fish. You can control the bet amount yourself, and catching special boss characters gives bigger rewards.
Bonuses and Promotions
A 120% welcome bonus is available on your first deposit at xdaji, up to a maximum of ৳10,000. This means if you deposit ৳5,000, you will receive ৳6,000 as a bonus and your total balance will be ৳11,000. This bonus is automatically added on the first successful deposit after registration.
The wagering requirement for xdaji's welcome bonus is 25x. This means you must wager the bonus amount 25 times before it becomes eligible for withdrawal. For example, if you receive a ৳1,000 bonus, you can withdraw from it after placing a total of ৳25,000 in wagers. Wagering can be completed across cricket, slots, or casino games combined.
xdaji has three VIP levels: Bronze — weekly cashback up to 0.5%; Silver — weekly cashback up to 1.0%; Gold — weekly cashback up to 1.5%. You can gradually move up to higher levels through regular play and deposits. Higher levels come with more benefits and priority support.
Yes, xdaji offers special promotions for Eid, Pohela Boishakh, and major tournaments (BPL, IPL, T20 World Cup). These offers are time-limited. Visit the site regularly or ask in live chat to get the latest promotion information.
For detailed information about referrals at xdaji, contact live chat support directly. The support team can give you complete information about currently running referral and promotion offers.
Security and Responsible Gaming
Yes, xdaji uses SSL encryption technology to keep all personal and financial information secure. Your name, mobile number, and transaction details are not shared with third parties. Read our privacy policy for more details.
Yes, xdaji places the highest importance on responsible gaming. If you feel you need a break, let support know via live chat or email — arrangements will be made for a temporary suspension or permanent self-exclusion. This service is completely free and takes effect quickly after the request.
To keep your spending under control, daily, weekly, or monthly deposit limits can be set through xdaji support. This is an important tool for responsible gaming. Request it directly in the 24/7 live chat to set a limit.
Excessive addiction to gaming can harm mental health. Detailed advice on this topic is available on xdaji's responsible gaming page. Our support team can also guide you toward the help and resources you need. Set boundaries for yourself and keep it within the limits of entertainment.
xdaji's 24/7 live chat support is available directly on the site — chat in Bengali and get quick resolutions. To contact by email, write to [email protected]. There is no phone number or WhatsApp — live chat and email are our primary support channels.
Help Center
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For detailed questions, write to [email protected]. A reply will be sent as quickly as possible.
Responsible Play
Read our responsible gaming page for safe and healthy gaming — you will find important advice and tools.
Learn MoreStill have questions? Contact support
Our Bengali support team is available 24/7 to resolve any issue you have. You will get an immediate response in live chat.